Privacy policy

Effective Date: 2 April 2025

At Ms Mom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information

We also collect non-identifiable data such as:

  • Browser type and device information

  • IP address and location (for website analytics)

  • Browsing behavior on our site (e.g., pages viewed, time spent)

How We Use Your Information

We use your data to:
✅ Process and fulfill orders, including shipping and customer support
✅ Send order updates, promotions, and newsletters (with your consent)
✅ Improve website functionality and user experience
✅ Prevent fraudulent transactions and enhance security
✅ Comply with legal and regulatory requirements

How We Protect Your Information

We take security seriously and implement the following measures:
🔒 SSL encryption to protect data transmission
🔒 Secure payment processing via trusted third-party providers (e.g., Shopify Payments, PayNow)
🔒 Restricted access to personal data within our company

We do not store or have access to your full payment details. Transactions are securely processed by third-party payment providers.

Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Shipping providers (for order fulfillment)

  • Payment processors (to securely process transactions)

  • Legal authorities (if required by law or fraud prevention)

Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience. Cookies help us:
🍪 Remember your cart and preferences
🍪 Analyze website traffic and improve performance
🍪 Provide relevant product recommendations

You can manage cookie settings through your browser. Disabling cookies may affect certain website functions.

Third-Party Services

Our website may contain links to third-party platforms, such as social media or external payment gateways. We are not responsible for their privacy practices. Please review their policies before sharing your information.

Your Rights & Choices

You have the right to:
✅ Access or update your personal information
✅ Request data deletion (unless required for legal or business reasons)
✅ Opt out of marketing emails by clicking "Unsubscribe"

To make a request, contact us at [Your Contact Email].

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website means you accept the revised policy.

Contact Us

If you have any questions about our Privacy Policy, feel free to reach out via our Contact us page. 

Thank you for trusting Ms Mom with your information! 💕